Job Title: Technical Support Job
Salary Package: 20,000 – 30,000 a month
Work Exp: 0 – 3 years
Company Name: Continuum Managed Services
Job Location: Mumbai, Maharashtra
Qualification Require: Bachelor Degree
Language: English/Hindi
Job Info –
The candidate must have skills to work on domains like windows OS & performance. The candidate is required to exhibit total ownership and responsibility of the escalation.
Responsibilities:
Skillset Required
- Enthusiasm for learning new skills
- Good communication skills – both written and verbal
- Passion for providing exceptional service to customers
- Strong sense of ownership and accountability
- Strong work ethic and capable of handling stress
Technical Skills Required
- No boot
- Unexpected Reboot
- VSS writer failure
- Service Crash – Basic troubleshooting
- Windows Update & Installer
- BIOS, Driver and firmware upgrade.
- Basic level disk related issues.
- Disk, CPU and Memory high utilization
- Server Hang
- Pool-mon and Perfmon: Configuration only.
- Process Monitor: Basic analysis like Access Denied messages.
- Memory dump configuration.
- Hotfix Installation.
- Backup configuration and execution only.
- DCOM status: Verification only.
- Basic Memory analys
