Job Title: Call Center
Salary Package: 15000 – 25000 a Month
Work Exp: 0 – 1 years
Company Name: Diabetes Specialties Centre
Job Location: Chennai, Tamil Nadu
Qualification Require: 12th Pass
Language: English/Hindi
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP’s
9. Feedback from the patients and their satisfaction
Job Type: Full-time
Salary: 15,000.00 – 25,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- Day shift
- Morning shift
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Remotely:
- No
Call Now – 7397792783
