Job Title: Assistant Manager Job
Salary Package: 25,000 – 40,000 a month
Work Exp: 0 – 3 years
Company Name: Firstsource Solutions
Job Location: Chennai, Tamil Nadu
Qualification Require: Bachelor Degree
Language: English/Hindi
Job Info –
- Be a first line of support for client questions during the time of implementation
- Respond to technical application questions and issues raised by internal customers in support of Operating Level agreements
- Liaise with client and FSL onshore Consultants and implement the configuration changes coming from clients
- Deploy, maintain, and troubleshoot core business applications
- Work experience on Change Management Process, setting up a project and configuration management (System Configuration)
- Manage the set-up and configuration systems
- Documenting and evaluating required data and information
- Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Maintaining and upgrading existing systems based on the checklist
- Knowledge of current technology
- Be a first line of support for client questions during the time of implementation
- Respond to technical application questions and issues raised by internal customers in support of Operating Level agreements
- Liaise with client and FSL onshore Consultants and implement the configuration changes coming from clients
- Deploy, maintain, and troubleshoot core business applications
- Work experience on Change Management Process, setting up a project and configuration management (System Configuration)
- Manage the set-up and configuration systems
- Documenting and evaluating required data and information
- Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Maintaining and upgrading existing systems based on the checklist
- Knowledge of current technology
- Knowledge and appreciation of Planning, Budgeting and Forecasting business concepts and requirements as applicable
- Knowledge and understanding of business research principles, processes, and techniques
- Knowledge and understanding of Accounting principles
- Knowledge of SQL and the ability to write basic queries – select, update and delete
- Preferred Domain areas: Healthcare/Financial / Higher Education
- Preference Understanding of Axiom product
- Understanding of Cloud environment
- Knowledge about Salesforce
- Microsoft Word
- Microsoft Excel (Advanced Skills) – Formula and Macros
- MS SQL
- Must have excellent communication skills – wrritten and ora
Primary Location
:India-Tamil Nadu-Chennai
Work Locations
:Chennai – Bayline Infocity
Job
:Assistant Manager
Organization
:HPHS – Offshore Operations-India