Direct Job In Flipkart | Customer Support Job For Freshers | 10th or 12th Pass Job Work From Home

Job Title: Customer Support

Salary Package: 20000 – 35000 a Month

Work Exp: 0 – 3 years

Company Name: Flipkart

Job Location: Work From Home

Qualification Require: 12th Pass

Language: English/Hindi

Job Info –
  • To interact with other functions (e.g. Business development, Customer support, etc.), if required, to collect data to keep check over the processes
  • To ensure process audits are carried out as per plan and.
  • Working knowledge of basic sampling schemes & standard.
  • Conduct and document process and product audits using written procedures as audit standards.
  • Shall actively be involved in Root Cause Analysis of customer complaints and initiating corrective / preventive actions through operations

. • To maintain the Quality Audit metrics required to ensure the effectiveness of the new and the old processes

  • To help in identifying the gaps in process and to suggest on the resolution of the gap / process improvement.
  • To drive the whole framework till the closure.
  • Willingness to work in night shifts

 

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