Job Title: Call Centre Job
Salary Package: 15,000 – 30,000 a month
Work Exp: 0 – 4 years
Company Name: Kotak Mahindra
Job Location: Bengaluru, Karnataka
Qualification Require: 12th Pass
Language: English/Hindi
Job Info –
Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment
Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers
Job Description:
Minimum 4 to 5 years of relevant experience in cross selling of financial products and at least one year in managing a team.
Experience of handling various service/sales related campaigns.
Good communication skills
Leadership skills
Thorough overall understanding of banking
Anticipates, understands and addresses the changing needs of customers.
