Job Title: Admin or Office Job
Salary Package: 10,000 – 30,000 a month
Work Exp: 0 – 1 years
Company Name: Apollo Hospitals
Job Location: New Delhi, Delhi
Qualification Require: 12th Pass
Language: English/Hindi
Job Info –
- Guides the patient and provides full assistance and support during their visit to the OPD.
- Gives correct information to the patient like OPD tariff and various investigation charges.
- Takes the feedback from patient and informs the same to Executive OPD.
- Takes corrective and preventive measures in order to minimize patient’s complaint. To collect complaints by contacting the patient to solve the issue and hence close the loops on the very same day.
- Ensures that the Health Checks are carried out without any disruptions and the reports dispatched on the next day positively.
- Imparts induction training to all the newly recruited staff members / interns if any.
- Arranges day-to-day reception staffing for all the wings of OPD.
- Maintains proper leave records of all the Reception staff.
- Monitors proper functioning of all the OPD wings by means of routine rounds twice a day.
- Ensures 100 percent compliance on requirements as per the protocols to be followed for obtaining any accreditation.
VERIFICATION CRITERIA
- Supervises the Reception staff.
- Maintains patient’s register on a day-to-day basis.
- Distributes accurately the walk-in-patient to various consultants present in the OPD.
- Ensures Feedbacks from at least 10 percent of the patients from total patient load in all the wings of the OPD.
Primary Location: India
Work Locations: Indraprastha Apollo Hospitals -Delhi Mathura Road -New Delhi Sarita Vihar Delhi Mathura Road, Mathura Rd New Delhi 110044
Job: Assistant Officer
Organization: Apollo Hospitals – Block E – Noida
Job Posting: Jul 1, 2021
